Communication Assistant, SC 5

Job Description

The World Food Programme (WFP), a Nobel Peace Prize Laureate, is seeking a Communication Assistant, SC 5, to support its operations in Dar es Salaam. This role involves performing general administrative and specialized communications processes to enhance WFP’s visibility and reputation, and support fundraising activities. The incumbent will assist in developing communication content, delivering communication services, and coordinating campaigns.

Requirements

• Completion of secondary school education (A post-secondary certificate in the related functional area is desirable)
• Fluency in both oral and written communication in the UN language in use at the duty station (English) and in the duty station’s language (Swahili)
• Demonstrated ability to perform routine communication techniques and activities in line with WFP’s operating standards through day-to-day work
• Supported in providing ad-hoc guidance to new staff members

Responsibilities

• Provide coordination, administrative and specialised services to support staff in the development, preparation and execution of communications campaigns for target audiences
• Monitor and coordinate materials, schedules, facilities and clearances, and provide support for special events, and video/film, photographic and radio projects
• Conduct clearly defined research and prepare reports and provide data that enables informed decision-making
• Monitor traditional and social media and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies
• Under clear guidance, prepare content for traditional and social media platforms and networks, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards
• Distribute communications guidelines for WFP staff to refer to when creating content
• Manage and maintain records and databases, such as journalist and media outlet contact lists, to ensure the information is accurate, organised and readily available for others to access
• Respond to a variety of queries and requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries
• Liaise with WFP staff and the media in a timely manner, to support aligned activities and an effective approach to communications within WFP